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Responsibilities: Research, implement and evaluate daily programs for clients who experience physical frailty and/or cognitive impairments, Assist clients in their participation in the program, and respond to clients’ concerns, Maintain documentation on client’s progress and changes and incident reports, Assist clients with activities of daily living, as required, Escort clients on NYSC transportation services, as required, Participate in continuous quality improvement processes and assist the A Day Away Team with research and development of best practices and Promote and maintain a high standard of customer service that is client focused.