Service Access Specialist

Type: Full Time Position

Location: Toronto

Organization: North York Seniors Centre

Posted On: 12/07/2020

Application Deadline: 12/21/2020

Additional Information: Job Listing PDF

How to Apply: email

North York Seniors Centre provides programs and services to promote the physical, emotional and social well being of adults 55+ living in our diverse community.

This position reports to the Manager, Senior Care.
• Manage the inquiry process for potential clients acting as the centralized information point
into the organization
• Maintain and submit statistical information according to OHRS
• Work closely with external agencies, assist in developing integrated model of intake and case
management processes
• Promote Outreach services
• Perform client assessments, as required
• Research information on resources in the community to facilitate information and referral
• Maintain resource library
• Participate in continuous quality improvement processes
• Promote and maintain a high standard of customer service that is client focused

Qualifications/ Skills:
Education: College diploma in relevant field
Experience: Experience working with seniors in a non-profit agency
Other: Experience with Word, Excel, GoldCare, and InterRaiCHA
Proven interpersonal and customer service skills
Familiarity working with and supporting volunteers
Ability to communicate effectively in English (verbal and
written); other languages, an asset
Experience with HPG, an asset
Current First Aid and CPR certification

To apply for this position, please do so in the manner specified in this job posting. Questions? Contact Us