Job Board

Responsibilities: 
Conduct the Client Satisfaction Survey using a variety of methods including the telephone, face-to- face contact and focus groups 
Tabulate and analyze the Client Satisfaction survey results and prepare a final report with recommendations for the Supervisor 
Provide assistance in answering telephones, word processing, photocopying and providing back-up for absent Team Members 
Participate in continuous quality improvement processes and assist the Community Support Services Team with research and development of best practices 
Promote and maintain a high standard of customer service that is client focused