Responsibilities:
•Support members and the general public with information and assistance
•Perform administrative duties including daily deposit, maintaining statistics, scheduling, processing membership and registrations, creation and publication of newsletter and other internal promotional documents
• Develop, implement and evaluate quality programs, services, and special events for active seniors
•Training and supporting volunteers
•Participate in continuous quality improvement processes and assist the Active Living Centre Team with research and development of best practices
•Promote and maintain a high standard of customer service that is client focused
•Maintain a clean & safe environment
Qualifications/ Skills:
Education:Applicable degree/diploma in recreation, activation and/or Gerontology
Experience:2 years’ experience working in a recreational environment for seniors
Other:Strong administrative and computer skills in a Windows environment
Strong interpersonal and customer service skills
Familiarity working with and supporting volunteers
Ability to communicate effectively in English (verbal and written); other languages (Farsi, Korean, Chinese) an asset
Experience in marketing and development
A self-starter, able to work independently as well as in a team
Physically able to assist with lifting and moving equipment, tables and chairs
CPR and First Aid certification