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Activation Assistant

Position Type: Part Time Position

Application Deadline: 01/31/2019

Location: North York

Responsibilities: Research, implement and evaluate daily programs for clients who experience physical frailty and/or cognitive impairments, Assist clients in their participation in the program, and respond to clients’ concerns, Maintain documentation on client’s progress and changes and incident reports, Assist clients with activities of daily living, as required, Escort clients on NYSC transportation services, as required, Participate in continuous quality improvement processes and assist the A Day Away Team with research and development of best practices and Promote and maintain a high standard of customer service that is client focused.

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Transportation Scheduler

Position Type: Full Time Position

Application Deadline: 01/31/2019

Location: North York

Responsibilities: Answer telephone calls, emails from clients, workers and referral sources in regards to transportation program; Receive and respond to client concerns and referrals, troubleshoots issues with drivers; Utilizing the computer program, produce a schedule of services, on a daily basis; Monitor and make changes to the service schedules as requested by the clients or workers; Based on the service, prepares schedules in advance and modifies them as needed; Prepare driver timesheets, verify work hours, prepare payroll documentation and travel expenses and submits to Supervisor for approval and Financial Services on a timely basis; When needed, may need to fill…

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