Responsibilities:
-Support members and the general public with information and assistance
-Perform administrative duties including daily deposit, maintaining statistics, scheduling, processing membership and registrations, creation and publication of newsletter and other internal promotional documents
-Develop, implement and evaluate quality programs, services, and special events for active seniors
-Training and supporting volunteers
-Participate in continuous quality improvement processes and assist the Active Living Centre Team with research and development of best practices
-Promote and maintain a high standard of customer service that is client focused
-Maintain a clean & safe environment
Qualifications/ Skills:
Education:
-Applicable degree/diploma in recreation, activation and/or Gerontology
Experience:
-2 years’ experience working in a recreational environment for seniors
Other:
-Strong administrative and computer skills in a Windows environment
-Strong interpersonal and customer service skills
-Familiarity working with and supporting volunteers
-Ability to communicate effectively in English (verbal and written); other languages (Farsi, Korean, Chinese), an asset
-Experience in marketing and development
-A self-starter, able to work independently as well as in a team
-Physically able to assist with lifting and moving equipment, tables and chairs
-CPR and First Aid certification
-Access to a vehicle and possess a valid driver’s license, an asset